This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website. 

Topics: 
What data do we collect? 
How do we collect your data? 
How will we use your data?
 How do we store your data? 
Marketing What are your data protection rights? 
What are cookies? 
What types of cookies do we use? 
How to manage your cookies 
Changes to our privacy policy 
How to contact us 

What data do we collect? 

Make A Memory collects the following data: 
Personal identification information (Name, address email address, phone number, etc.)

How do we collect your data? 

You directly provide Make A Memory with most of the data we collect. 
We collect data and process data when you: 
Place an order for any of our products or services. 
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use of view our website via your browsers cookies. 
Our company may also receive your data indirectly from the following sources: Facebook Stripe 

How will we use your data? 

Make A Memory collects your data so that we can: P
rocess your order, manage your account. Email you with special offers on other products and services we think you might like. When our company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. ​ 

How do we store your data? 

Make A Memory securely stores your data at data centres located in the United States of America, Ireland, South Korea, Taiwan and Israel. We may also use other jurisdictions as necessary for the proper delivery of our services. Our company will keep your data for as long as is necessary, usually no longer than 5 years. 

Marketing 

If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Make A Memory from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please email info@makeamemory.co.uk

What are your data protection rights?

Make A Memory would like to make sure you are fully aware of all of your data protection rights. 
Every user is entitled to the following: 
The right to access - You have the right to request Make A Memory supply copies of your personal data. We may charge a small fee for this service. 
The right to rectification - You have the right to request that Make A Memory correct any information you believe is inaccurate. You also have the right to request Make A Memory to complete information you believe is incomplete. 
The right to erasure - You have the right that Make A Memory erase your personal data, under certain conditions. 
The right to restrict processing - You have the right to request that Make A Memory restrict the processing of your personal data, under certain conditions. 
The right to data portability - You have the right to request that Make A Memory transfer the data that we have collected to another organisation, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via our email: infomakeamemory.co.uk 

What are cookies? 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org. 

How do we use cookies? 

Make A Memory uses cookies in a range of ways to improve your experience on our website, Including: Keeping you signed in Understanding how to use our website What types of cookies do we use? There are a number of different types of cookies, however, our website uses: Functionality - Make A Memory uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. Advertising - Make A Memory uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Make A Memory sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. 

How to manage cookies 

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result. 

Changes to our privacy policies 

Make A Memory keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 29th March 2023.

 How to contact us 

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. 

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